เทคโนโลยีธุรกิจดิจิทัล (คอมพิวเตอร์ธุรกิจ)
Coordinates with Director of Operations to interface with customer and deal with account administration difficulties.
along side Sr. Trainer and Assistant schooling leader, issues published and oral warnings and or reprimands to agents for offenses as outlined in the employee handbook.
acquire and interact chats to possible consumers in selected market place region to qualify potential customers and clarify kind of company or solution offered
Is open and attentive to reliable coaching; takes an Lively position in effectiveness planning and target environment; participates in professional progress and self-progress routines
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a standard working day contains making and answering inbound and outbound calls, protecting account click here documentation, and building a good rapport with our customer foundation.
About us Etech delivers upcoming-era BPO alternatives. a worldwide minority-owned organization, Etech has established and trademarked how to turn your details into strategic insights. Leveraging the strength of artificial in addition human intelligence Etech enhances education and coaching to deal with important behaviors developing enhanced client experiences and shareholder benefit. Etech released in 2003 with only 400 staff members and a single Get hold of center in Nacogdoches, Texas.
a standard working day includes building and answering inbound and outbound phone calls, sustaining account documentation, and creating a positive rapport with our shopper base.
an experienced demeanor with the opportunity to take possession of every chat, call or electronic mail and discover a solution for every consumer.
satisfy the gurus who generate value for our purchasers. From biotech everyday living sciences to IT automation and production, our teams are remarkably professional throughout many verticals.
knowledgeable demeanor with the opportunity to just take ownership of every chat and e mail and obtain an answer For each and every shopper
you can Perform a role in retention while you converse collaboratively with income to address any client concerns.
Be open up and conscious of constant coaching, just take an Lively role in efficiency setting up and goal environment.